How to Select an Auto Repair Shop

Selecting an auto body repair shop can be a bewildering and confusing experience. There are hundreds of shops to choose from in any city and they all claim to offer the best prices, the fastest service, and the highest quality. Can they all be trusted? Or should you be on the lookout for scam artists and individuals trying to take advantage of unsuspecting customers?

Choose Value for Auto Body Repair

Low prices are an attractive promotion, but it is not always best to just go with the body shop that is offering the lowest priced repair. Though most body shops do honest work, there are some that cut corners or install used parts with informing customers just so they can lure people in with rock-bottom pricing. Getting value for car repairs is paramount – value is the combination of reasonable pricing and high quality work completed in a fair amount of time.

Protecting Yourself and Getting the Most out of an Auto Repair Shop

Before deciding on the low bid, or any price quote, find out more about the body shop. Do some research on the Internet and ask around for any reviews and testimonials. There are great online review sites on which people give unsolicited opinions about their experiences with local businesses. Any auto body shop you are considering should have mostly positive reviews – don’t let a few negative ones scare you away as almost all businesses will have a few dissatisfied customers from time to time.

A recent trend in the industry are the use of auto accident consultants. These individuals or companies have established relationships with a network of auto repair specialists and can offer understanding and insight into the workings of the industry. Car crash consultants are often able to offer connections to legitimate repair specialists and may even be able to save you money on a car repair.

The other way to protect yourself is to ask your insurance agent or carrier. Though you are not required to use a body shop they recommend, they do work with a variety of different legitimate repair shops. Using a recommendation from your insurance company may not mean you will get the lowest price, but it will ensure that your insurance company will not balk at paying the balance due.

Finding the right auto body shop can be frustrating, but the frustration level can be reduced with a little research and effort. Spend some time on the Internet, and talk to family, friends, neighbors, and peers. One last piece of advice – get at least three quotes before you select a shop. Shopping around may take a little extra time, but it is often worth the effort.